Features

Everything you need to run your business on WhatsApp

Talk to customers as a team, reach them in bulk, automate the repetitive questions and turn every poster and ad into a WhatsApp chat — all on the official WhatsApp Business Platform.

Shared team inbox

Team inbox

Stop passing one phone around the office. wbm.link puts every WhatsApp conversation in a shared inbox where each chat has an owner, a status and a history — on the desktop and on every agent's phone.

  • Assign every chat
  • Internal notes
  • Quick replies
  • Labels, pins and filters
Explore team inbox

Broadcasts & campaigns

Broadcasts

Reach thousands of customers without risking your number. Broadcasts go out through Meta's approved templates, to people who opted in, at a speed you control — and you see who received and read every message.

  • Pick your audience
  • Personal, not bulk-looking
  • Schedule and pace
  • Delivered and read, per person
Explore broadcasts

No-code chatbot

Chatbot builder

Answer the same ten questions automatically, qualify leads while you sleep, and hand the conversation to a person the moment it needs one. No developer, no code.

  • Visual flow builder
  • Welcome messages
  • Keyword auto-replies
  • Timed sequences
Explore chatbot builder

AI assistant

AI assistant

Teach it your prices, timings and policies as simple questions and answers. It replies to customers in seconds, day and night, and passes the chat to your team the moment someone asks for a human.

  • Your own assistant
  • Trained on your answers
  • Speaks like your customers
  • Hands over, cleanly
Explore ai assistant

Click-to-WhatsApp links

WhatsApp links

Put wbm.link/yourbrand on posters, ads and Instagram bios. Every tap opens a WhatsApp chat with your message already typed — and with rotation, each new lead goes to the next salesperson in line.

  • Your name, short
  • Message already typed
  • Rotate across numbers
  • Count every tap
Explore whatsapp links

WhatsApp coexistence

Keep the WhatsApp app

Your number keeps working in the WhatsApp Business app on your phone — and now also in a team inbox with broadcasts and chatbots. Connect it by scanning a QR code. No new number, no downtime.

  • Keep your phone app
  • Connect with a QR scan
  • Bring your history
  • Unlock the API
Explore keep the whatsapp app

Put your whole team on WhatsApp today.

Create your account, connect your number with Meta's official sign-up and start replying from one shared inbox.