WhatsApp coexistence

Move to the API without giving up your WhatsApp app.

Your number keeps working in the WhatsApp Business app on your phone — and now also in a team inbox with broadcasts and chatbots. Connect it by scanning a QR code. No new number, no downtime.

What you get

Keep the WhatsApp app, in detail

Keep your phone app

Carry on replying from the WhatsApp Business app. Messages you send from the phone appear in the team inbox too.

Connect with a QR scan

Start Meta's official sign-up in wbm.link and scan the code from the app's Linked Devices screen.

Bring your history

Your contacts and up to six months of past chats come across, so the team inbox starts with context, not from zero.

Unlock the API

Broadcasts with approved templates, chatbots, AI replies and many agents — on the number your customers already know.

More numbers any time

Connect another number from the same account and switch between them in the inbox.

See your number's health

The Connection page shows your quality rating, messaging limit and sending speed straight from Meta.

How it works

Up and running in three steps

  1. 1

    Start the official sign-up

    Click Connect in wbm.link and log in with your Facebook business account.

  2. 2

    Scan the QR code

    Open WhatsApp Business on your phone and scan from Linked Devices.

  3. 3

    Your inbox fills up

    Contacts and recent chats sync, and new messages arrive in both places.

FAQ

Frequently asked questions

Something else on your mind? Ask us.

Can I use the WhatsApp Business app and the API on the same number?

Yes. Meta's coexistence feature lets a number stay active in the WhatsApp Business app while it is connected to the API. wbm.link supports it: you connect by scanning a QR code from the app.

Will I lose my old chats?

No. Your chats stay on your phone, and up to six months of history, along with your contacts, is copied into the wbm.link inbox.

Do I need a new phone number for the WhatsApp API?

Not with coexistence — you can connect the WhatsApp Business number you already use. You can also connect a fresh number if you prefer.

More from wbm.link

Put your whole team on WhatsApp today.

Create your account, connect your number with Meta's official sign-up and start replying from one shared inbox.