Refund & Cancellation Policy

1. Cancelling

You can cancel at any time by writing to praveen@dreamquizs.com from your account’s email address. Cancellation takes effect at the end of the current monthly billing period, and no further monthly fees are charged after that.

2. Monthly fees

Monthly fees pay for access to the service for that month and are not refunded for a partly used period. If you were charged a monthly fee in error — for example twice for the same period — we will refund the duplicate in full.

3. Wallet balance

• Wallet top-ups are used to pay for messages and do not expire while your account is active.
• Amounts already spent on delivered messages cannot be refunded, because they pay for charges Meta has already applied.
• When you close your account, you may request a refund of the unused wallet balance within 30 days of closure. Payment gateway charges may be deducted.

4. Failed or duplicate payments

If money left your account but the top-up or fee did not reach wbm.link, it is normally returned automatically by your bank or by Cashfree. If it has not arrived within seven working days, contact us with the transaction reference and we will trace it.

5. How refunds are paid

Approved refunds are made to the original payment method within 7–10 working days of approval.

6. Contact

Dream Learn Quiz LLP, Rawan Gate, Kalwar Road, Jaipur, Rajasthan 302012, India. Email: praveen@dreamquizs.com. Phone: +91 91192 01557. See also our Terms of Service.