wbm.link

Utility template · 6 examples · English & Hindi

Welcome / opt-in confirmation WhatsApp templates

A short confirmation right after someone opts in tells them what they signed up for and how to stop — which keeps block and report rates low later. These templates confirm the choice the customer made and name the updates to expect, with no welcome offer attached.

Short

English · en

Hi Meera, thanks for choosing to get updates from Shree Balaji Electronics on WhatsApp. Your confirmation is recorded, and we will send your order, booking and account updates here. Reply STOP at any time to stop these messages.

10:42

Template text to copy

Hi {{1}}, thanks for choosing to get updates from {{2}} on WhatsApp. Your confirmation is recorded, and we will send your order, booking and account updates here. Reply STOP at any time to stop these messages.
opt_in_confirmation_en_short

Formal, with stop button

English · en

WhatsApp updates confirmed

Dear Ravi, this confirms your request on 10 Sep to receive updates from Jaipur Home Finance on this WhatsApp number. You will get messages about your account, payments and service requests. To stop at any time, reply STOP or tap the button below.

10:42

Stop updates

Template text to copy

Dear {{1}}, this confirms your request on {{2}} to receive updates from {{3}} on this WhatsApp number. You will get messages about your account, payments and service requests. To stop at any time, reply STOP or tap the button below.
opt_in_confirmation_en_formal

Welcome, with buttons

English · en

Welcome, Arjun! You are all set to receive updates about your FitLife Gym account on WhatsApp. If you did not request this, or want to stop later, tap Stop updates below.

10:42

Got itStop updates

Template text to copy

Welcome, {{1}}! You are all set to receive updates about your {{2}} account on WhatsApp. If you did not request this, or want to stop later, tap Stop updates below.
opt_in_confirmation_en_welcome

Short

Hindi · hi

नमस्ते मीरा, WhatsApp पर श्री बालाजी इलेक्ट्रॉनिक्स से अपडेट पाने की आपकी सहमति की पुष्टि हो गई है। आपके ऑर्डर, बुकिंग और खाते से जुड़े अपडेट यहीं आएंगे। ये संदेश बंद करने के लिए कभी भी STOP लिखें।

10:42

Template text to copy

नमस्ते {{1}}, WhatsApp पर {{2}} से अपडेट पाने की आपकी सहमति की पुष्टि हो गई है। आपके ऑर्डर, बुकिंग और खाते से जुड़े अपडेट यहीं आएंगे। ये संदेश बंद करने के लिए कभी भी STOP लिखें।
opt_in_confirmation_hi_short

Formal, with stop button

Hindi · hi

WhatsApp अपडेट की पुष्टि

प्रिय रवि, 10 सितंबर को आपने इस WhatsApp नंबर पर जयपुर होम फ़ाइनेंस से जानकारी पाने का विकल्प चुना था। यह संदेश उसी की पुष्टि है। आपको अपने भुगतान, खाते और सेवा अनुरोधों से जुड़े संदेश मिलेंगे। संदेश बंद करने के लिए STOP लिखें या नीचे बटन दबाएं।

10:42

अपडेट बंद करें

Template text to copy

प्रिय {{1}}, {{2}} को आपने इस WhatsApp नंबर पर {{3}} से जानकारी पाने का विकल्प चुना था। यह संदेश उसी की पुष्टि है। आपको अपने भुगतान, खाते और सेवा अनुरोधों से जुड़े संदेश मिलेंगे। संदेश बंद करने के लिए STOP लिखें या नीचे बटन दबाएं।
opt_in_confirmation_hi_formal

Welcome, with buttons

Hindi · hi

स्वागत है अर्जुन 🙏 WhatsApp पर फिटलाइफ़ जिम के अपडेट पाने के लिए आपकी पुष्टि मिल गई है। अगर आपने यह नहीं चुना था, या बाद में अपडेट बंद करना चाहें, तो नीचे बटन दबाएं।

10:42

ठीक हैअपडेट बंद करें

Template text to copy

स्वागत है {{1}} 🙏 WhatsApp पर {{2}} के अपडेट पाने के लिए आपकी पुष्टि मिल गई है। अगर आपने यह नहीं चुना था, या बाद में अपडेट बंद करना चाहें, तो नीचे बटन दबाएं।
opt_in_confirmation_hi_welcome

Variables such as {{1}} are filled with each customer’s details when you send. Example values are shown in the preview. Writing your own? Check it before you submit.

When to send it

  • Right after a customer ticks the WhatsApp box on your website or form
  • When a customer agrees at the counter or on a call to get updates on WhatsApp
  • After a customer sends a keyword such as “START” to opt in
  • When you move customers from SMS updates to WhatsApp

Tips for approval and replies

  • Say what the customer will receive — order updates, account alerts, class notices — and how to stop. Both make the template clearly about the customer’s own choice.
  • Do not add a welcome discount or a first-order coupon. That turns the confirmation into a marketing template; send any offer separately to people who opted in to offers.
  • Send it only to people who actually opted in, and keep a record of when and where each person agreed — a date column in your contact list is enough.
  • wbm.link always leaves opted-out and blocked contacts out of broadcasts, so keep each contact’s opt-in status accurate and honour every request to stop.

Category: Utility

Utility templates are about something the customer already did, carry nothing promotional, and cost far less per message than marketing. Add an offer and Meta bills it as marketing. See what it costs

FAQ

Frequently asked questions

Something else on your mind? Ask us.

Do I have to send an opt-in confirmation on WhatsApp?

WhatsApp requires the customer’s opt-in before you message them; it does not require a confirmation message. Sending one is good practice — it reminds the customer why they will hear from you and how to stop.

Is a welcome message a utility or marketing template?

A confirmation of the customer’s own opt-in, naming the updates they will get, fits utility. A welcome that promotes products, offers or a discount is marketing.

What should the opt-out instruction say?

Keep it simple: reply STOP, or tap a “Stop updates” button. Then honour it and keep that contact out of future broadcasts.

Related templates

Account details updated6 templates Support ticket / complaint update6 templates Feedback on a recent order or visit6 templates

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