Utility template · 6 examples · English & Hindi

Doctor / clinic appointment reminder WhatsApp templates

Doctors’ and diagnostic appointments are missed for simple reasons — the date slipped, or the patient forgot the fasting instructions. A reminder the day before with the doctor, time, address and what to bring saves a wasted slot on both sides.

Day before, with buttons

English · en

Hello Mr. Verma, this is a reminder of your appointment with Dr. Sanjay Gupta tomorrow at 10:30 AM. Please tap Confirm, or Reschedule if you cannot come.

10:42

ConfirmReschedule

Template text to copy

Hello {{1}}, this is a reminder of your appointment with {{2}} tomorrow at {{3}}. Please tap Confirm, or Reschedule if you cannot come.
clinic_appointment_reminder_en_buttons

With what to bring

English · en

Appointment tomorrow

Hello Lakshmi, A reminder of your appointment tomorrow. Doctor: Dr. Anil Joshi (Cardiology) Time: 11:15 AM Clinic address: LifeCare Hospital, 2nd floor, Civil Lines, Nagpur Please bring your previous prescriptions, reports and the medicines you are taking. Reply to this message if you need to reschedule.

10:42

Template text to copy

Hello {{1}},

A reminder of your appointment tomorrow.

*Doctor:* {{2}}
*Time:* {{3}}
*Clinic address:* {{4}}

Please bring your previous prescriptions, reports and the medicines you are taking. Reply to this message if you need to reschedule.
clinic_appointment_reminder_en_detailed

Lab test, fasting

English · en

Hi Anjali, a reminder that your fasting blood sugar and lipid profile test is booked for tomorrow, 8:00 AM at our Vaishali Nagar centre. Please come fasting for 10–12 hours before the test; plain water is fine. Reply here if you have any questions.

10:42

Template text to copy

Hi {{1}}, a reminder that your {{2}} test is booked for {{3}} at our {{4}} centre. Please come fasting for 10–12 hours before the test; plain water is fine. Reply here if you have any questions.
clinic_appointment_reminder_en_lab_test

Day before, with buttons

Hindi · hi

नमस्ते वर्मा जी, कल सुबह 10:30 बजे डॉ. संजय गुप्ता के साथ आपके अपॉइंटमेंट का रिमाइंडर। कृपया कन्फर्म दबाएँ, या अगर आप नहीं आ पाएँगे तो समय बदलें चुनें।

10:42

कन्फर्म करेंसमय बदलें

Template text to copy

नमस्ते {{1}} जी, कल {{2}} बजे {{3}} के साथ आपके अपॉइंटमेंट का रिमाइंडर। कृपया कन्फर्म दबाएँ, या अगर आप नहीं आ पाएँगे तो समय बदलें चुनें।
clinic_appointment_reminder_hi_buttons

With what to bring

Hindi · hi

कल आपका अपॉइंटमेंट है

नमस्ते लक्ष्मी जी, कल आपके अपॉइंटमेंट का रिमाइंडर: डॉक्टर: डॉ. अनिल जोशी (हृदय रोग) समय: सुबह 11:15 बजे क्लिनिक का पता: लाइफ़केयर हॉस्पिटल, दूसरी मंज़िल, सिविल लाइंस, नागपुर कृपया अपने पुराने पर्चे, रिपोर्ट और जो दवाइयाँ आप ले रहे हैं, वे साथ लाएँ। समय बदलना हो तो इसी मैसेज का जवाब दें।

10:42

Template text to copy

नमस्ते {{1}} जी,

कल आपके अपॉइंटमेंट का रिमाइंडर:

*डॉक्टर:* {{2}}
*समय:* {{3}}
*क्लिनिक का पता:* {{4}}

कृपया अपने पुराने पर्चे, रिपोर्ट और जो दवाइयाँ आप ले रहे हैं, वे साथ लाएँ। समय बदलना हो तो इसी मैसेज का जवाब दें।
clinic_appointment_reminder_hi_detailed

Lab test, fasting

Hindi · hi

नमस्ते अंजलि जी, आपकी फास्टिंग शुगर और लिपिड प्रोफ़ाइल जाँच का अपॉइंटमेंट कल सुबह 8 बजे को हमारे वैशाली नगर सेंटर पर है। कृपया जाँच से 10–12 घंटे पहले से कुछ न खाएँ, सादा पानी पी सकते हैं। कोई सवाल हो तो इसी चैट पर पूछें।

10:42

Template text to copy

नमस्ते {{1}} जी, आपकी {{2}} जाँच का अपॉइंटमेंट {{3}} को हमारे {{4}} सेंटर पर है। कृपया जाँच से 10–12 घंटे पहले से कुछ न खाएँ, सादा पानी पी सकते हैं। कोई सवाल हो तो इसी चैट पर पूछें।
clinic_appointment_reminder_hi_lab_test

Variables such as {{1}} are filled with each customer’s details when you send. Example values are shown in the preview. Writing your own? Check it before you submit.

When to send it

  • The evening before a consultation
  • The day before a lab test that needs fasting or other preparation
  • On the morning of a follow-up booked weeks in advance
  • Before a procedure where the patient must bring reports or a companion

Tips for approval and replies

  • Tell patients what to bring — old prescriptions, reports, the medicines they take. It makes the consultation quicker.
  • Keep preparation notes short and standard, like fasting hours for a blood test. Anything specific to a patient belongs in a conversation with the doctor.
  • Don’t add a health check-up package or camp to the reminder; it becomes a marketing template.
  • In wbm.link’s team inbox, whichever receptionist is on duty sees the “Reschedule” replies and can fix a new time.

Category: Utility

Utility templates are about something the customer already did, carry nothing promotional, and cost far less per message than marketing. Add an offer and Meta bills it as marketing. See what it costs · More for clinics & hospitals: WhatsApp for clinics & hospitals

FAQ

Frequently asked questions

Something else on your mind? Ask us.

How do I send doctor appointment reminders on WhatsApp?

Get a utility reminder template approved, then send it the day before to patients who agreed to be contacted on WhatsApp, with their name, doctor and time as variables. In wbm.link you can import the next day’s list as a CSV and send it as one broadcast.

Can I include fasting or preparation instructions?

Yes. Short, standard instructions tied to the booked test are fine in a utility template. Keep anything specific to a patient’s condition for the conversation or the doctor.

Related templates

Submit these to Meta and send them from one team inbox.

Create your account, connect your number with Meta's official sign-up and start replying from one shared inbox.