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Utility template · 6 examples · English & Hindi

Travel booking confirmation WhatsApp templates

A booking confirmation is the traveller’s proof that the trip is real: what they booked, for when, what they have paid and what is still due. Send it as soon as the booking is final, and keep the next holiday idea for a separate marketing message.

Short

English · en

Hi Neha, your booking for the Manali 5D/4N package is confirmed for 12–16 Oct. Your booking ID is WT-30871 — please keep it handy for any questions. Reply here if you need anything.

10:42

Template text to copy

Hi {{1}}, your booking for {{2}} is confirmed for {{3}}. Your booking ID is {{4}} — please keep it handy for any questions. Reply here if you need anything.
travel_booking_confirmation_en_short

Detailed, with balance due

English · en

Booking confirmed

Hello Arvind, Thank you for booking with us. Your trip details: Package: Kerala Backwaters 6D/5N Travel dates: 3–8 Nov Travellers: 2 adults, 1 child Amount paid: ₹40,000 Balance due: ₹58,500 (by 20 Oct) Your detailed itinerary and hotel vouchers will be shared on this chat 7 days before departure. Reply here if you have any questions.

10:42

Template text to copy

Hello {{1}},

Thank you for booking with us. Your trip details:

*Package:* {{2}}
*Travel dates:* {{3}}
*Travellers:* {{4}}
*Amount paid:* ₹{{5}}
*Balance due:* ₹{{6}} (by {{7}})

Your detailed itinerary and hotel vouchers will be shared on this chat 7 days before departure. Reply here if you have any questions.
travel_booking_confirmation_en_detailed

With buttons

English · en

Hi Vikram, your Delhi–Goa flight and hotel booking is confirmed ✈️ Your booking ID is WT-31255. Tap below to view your booking, or call us if you need to make changes.

10:42

View bookingCall us

Template text to copy

Hi {{1}}, your {{2}} booking is confirmed ✈️ Your booking ID is {{3}}. Tap below to view your booking, or call us if you need to make changes.
travel_booking_confirmation_en_buttons

Short

Hindi · hi

नमस्ते नेहा जी, आपकी मनाली 5 दिन/4 रात पैकेज की बुकिंग 12–16 अक्टूबर के लिए कन्फर्म हो गई है। आपका बुकिंग ID WT-30871 है, कृपया इसे संभालकर रखें। कोई भी सवाल हो तो इसी चैट पर पूछें।

10:42

Template text to copy

नमस्ते {{1}} जी, आपकी {{2}} की बुकिंग {{3}} के लिए कन्फर्म हो गई है। आपका बुकिंग ID {{4}} है, कृपया इसे संभालकर रखें। कोई भी सवाल हो तो इसी चैट पर पूछें।
travel_booking_confirmation_hi_short

Detailed, with balance due

Hindi · hi

बुकिंग कन्फर्म

नमस्ते अरविंद जी, हमारे साथ बुकिंग करने के लिए धन्यवाद। आपकी यात्रा की जानकारी: पैकेज: केरल बैकवॉटर्स 6 दिन/5 रात यात्रा की तारीख: 3–8 नवंबर यात्री: 2 बड़े, 1 बच्चा जमा राशि: ₹40,000 बाकी राशि: ₹58,500 (अंतिम तारीख 20 अक्टूबर) विस्तृत यात्रा कार्यक्रम और होटल वाउचर यात्रा से 7 दिन पहले इसी चैट पर भेजे जाएँगे।

10:42

Template text to copy

नमस्ते {{1}} जी,

हमारे साथ बुकिंग करने के लिए धन्यवाद। आपकी यात्रा की जानकारी:

*पैकेज:* {{2}}
*यात्रा की तारीख:* {{3}}
*यात्री:* {{4}}
*जमा राशि:* ₹{{5}}
*बाकी राशि:* ₹{{6}} (अंतिम तारीख {{7}})

विस्तृत यात्रा कार्यक्रम और होटल वाउचर यात्रा से 7 दिन पहले इसी चैट पर भेजे जाएँगे।
travel_booking_confirmation_hi_detailed

With buttons

Hindi · hi

नमस्ते विक्रम जी, आपकी दिल्ली–गोवा फ़्लाइट और होटल बुकिंग कन्फर्म हो गई है। आपका बुकिंग ID WT-31255 है। अपनी बुकिंग देखने के लिए नीचे बटन दबाएँ, या कोई बदलाव करना हो तो हमें कॉल करें।

10:42

बुकिंग देखेंहमें कॉल करें

Template text to copy

नमस्ते {{1}} जी, आपकी {{2}} बुकिंग कन्फर्म हो गई है। आपका बुकिंग ID {{3}} है। अपनी बुकिंग देखने के लिए नीचे बटन दबाएँ, या कोई बदलाव करना हो तो हमें कॉल करें।
travel_booking_confirmation_hi_buttons

Variables such as {{1}} are filled with each customer’s details when you send. Example values are shown in the preview. Writing your own? Check it before you submit.

When to send it

  • Once a package, hotel or ticket booking is confirmed
  • When the advance is received and a balance is still due
  • After changes to dates, travellers or hotels
  • When vouchers or tickets are ready to share

Tips for approval and replies

  • List the amount paid and any balance with its due date, so there is no confusion about money later.
  • Keep sightseeing, insurance and other extras out of the confirmation; selling them in the same message makes it marketing.
  • Share itinerary PDFs in the conversation, or set a keyword auto-reply in wbm.link that sends the itinerary PDF from your media library.
  • Use a booking ID as a variable. It gives both sides a reference for every later message.

Category: Utility

Utility templates are about something the customer already did, carry nothing promotional, and cost far less per message than marketing. Add an offer and Meta bills it as marketing. See what it costs · More for travel & tours: WhatsApp for travel & tours

FAQ

Frequently asked questions

Something else on your mind? Ask us.

Is a travel booking confirmation a utility template?

Yes, when it is about the traveller’s own booking — package, dates, payment and balance. Suggesting other destinations or extras in the same message makes it marketing.

Can I send tickets and vouchers on WhatsApp?

Yes. Once the traveller has replied and the conversation is open, you can send PDF tickets and vouchers in the chat. A keyword auto-reply in wbm.link can also send a standard itinerary PDF whenever a traveller asks for it.

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