WhatsApp for restaurants & cloud kitchens
Your menu, your regulars, one WhatsApp number.
Guests message for the menu, a table for eight or today's specials. wbm.link sends the menu PDF the moment someone asks, lets your staff answer from one shared inbox, and brings regulars back with offers they agreed to receive.
Sound familiar?
Where WhatsApp breaks down today
“Send the menu” all evening
The same request, answered by hand in the busiest hours of the day.
The owner's phone is the booking desk
Table requests and party enquiries land on one personal phone nobody else can see.
Regulars you never hear from again
No simple way to tell past guests about a new menu or a weekend offer.
How wbm.link helps
Built for restaurants & cloud kitchens teams
Menu on keyword
A guest types “menu” and gets the PDF instantly — dine-in, delivery or party menu.
Learn moreShared inbox for your staff
Table requests, party bookings and order questions answered by whoever is on shift, with notes the next shift can read.
Learn moreTable request flow
Ask the date, time and party size, then assign the chat to the manager to confirm.
Learn moreWeekend offers
Offers and new dishes to regulars who opted in, scheduled for Friday afternoon and tracked to read.
Learn moreAI for routine questions
Timings, parking, Jain options and delivery areas — answered in English, Hindi or Hinglish, then handed to staff.
Learn moreA link in your bio
wbm.link/yourcafe on Instagram and flyers, with “Hi, I'd like to book a table” already typed.
Learn moreMessages that work
Examples you can adapt
Utility templates cost a fraction of marketing ones in India, and replies inside a customer's 24-hour window need no template at all.
Hi! 👋 Here's our menu. The kitchen is open 12 – 3:30 PM and 7 – 11 PM. Reply TABLE to reserve or ORDER to speak to us.
Hi {{1}}, your table for {{2}} at {{3}} is confirmed for {{4}}. Reply here if your plans change.
Hi {{1}}, this weekend only: a free dessert with every main course at our Vaishali Nagar outlet. Reply YES to reserve a table.
Can a restaurant send its menu automatically on WhatsApp?
Yes. A keyword auto-reply sends your menu PDF or photos from the media library whenever a guest types “menu”, and a welcome message can do it for every first-time chat.
Does wbm.link connect to Zomato, Swiggy or my billing software?
No. wbm.link does not integrate with delivery platforms or POS systems. It handles the conversations on your own WhatsApp number — menus, table requests, orders guests place with you by chat, and offers.
Can I send offers to my regular customers?
Yes, as marketing templates to guests who agreed to receive them. Opted-out contacts are left out of every broadcast automatically, and you see who received and read each offer.
Other industries
Put your restaurants & cloud kitchens team on one WhatsApp number.
Create your account, connect your number with Meta's official sign-up and start replying from one shared inbox.