WhatsApp for salons & spas
Book the slot, send the reminder, bring the client back.
Clients message to book a haircut, move a facial or ask the price of a bridal package. wbm.link gives your front desk one shared WhatsApp inbox, sends reminders before each appointment and lets you invite regulars back with offers they opted in to.
Sound familiar?
Where WhatsApp breaks down today
Bookings on the owner's phone
Appointment requests land on one personal number and slip through on busy Saturdays.
Empty chairs from no-shows
A forgotten 4 PM appointment is an hour of a stylist's day lost.
Regulars drift away
No easy way to tell past clients about a new service or a festive package.
How wbm.link helps
Built for salons & spas teams
One booking inbox
Every client chat on the salon's number, assigned to the front desk, with notes on preferred stylist and services.
Learn moreAppointment reminders
Utility templates the day before, with buttons to confirm or reschedule.
Learn moreRate card on request
A client types “price” or “bridal” and gets your service menu PDF instantly.
Learn moreFestive offers
Karva Chauth, Diwali and wedding-season offers to clients who opted in, sent to one label and tracked to read.
Learn moreAI for price questions
Prices, timings and which stylist does keratin — answered in English, Hindi or Hinglish, then handed to the front desk.
Learn moreKeep the salon's number
Connect the number clients already save by QR scan, and keep the WhatsApp Business app on the counter phone.
Learn moreMessages that work
Examples you can adapt
Utility templates cost a fraction of marketing ones in India, and replies inside a customer's 24-hour window need no template at all.
Hi Pooja 👋 We have 11:30 AM or 4 PM free on Saturday with Anjali. Which one should we book for your hair spa?
Hi {{1}}, a reminder of your {{2}} appointment tomorrow at {{3}}. Reply 1 to confirm or 2 to reschedule.
Hi {{1}}, Karva Chauth is coming up 💅 Book a mehendi and facial combo this week at a special price. Reply YES to pick a slot.
Can a salon send appointment reminders on WhatsApp?
Yes, as utility template messages to clients who agreed to be contacted on WhatsApp, with buttons to confirm or reschedule. They cost far less than marketing messages.
Can I keep using WhatsApp Business on the salon phone?
Yes. With coexistence you connect your existing number by scanning a QR code from the app. The counter phone keeps working, and your team also gets the shared inbox.
Can several staff reply from the salon's number?
Yes. Each receptionist or manager gets a login to the team inbox, chats are assigned, and notes on a client's preferences stay with the salon.
Other industries
Put your salons & spas team on one WhatsApp number.
Create your account, connect your number with Meta's official sign-up and start replying from one shared inbox.